A Closer Look at the 3D Laser Crystal Ordering Process

Posted by Rebecca Pearson on Wed, Jun 27, 2012 @ 01:00 PM

At 3D Laser Gifts, we made our online ordering process as easy as 1-2-3 or Choose-Customize-Purchase

Today, we're taking a closer look at each individual step of our ordering process. We'll also provide additional information and tips inspired by questions commonly asked by our customers.


3D Laser gifts logo 

Step 1: Choose

The first step involves choosing the shape of your crystal. At 3D Laser Gifts, we offer five different shapes: Diamond, Flat, Heart, Prestige, Tower, and Train. When choosing your shape, it's important to keep in mind the picture you want to engrave. If your photo is a full body shot, it will look better on the tower crystal. However, if you have group picture of three or four people, you may want to choose a flat or train crystal since there is more surface space.

Step 2: Customize

This step is where you add all the personal details that make your crystal unique. You will customize your crystal by picking your picture, crystal size, crystal base, and text engraving.

Picture: First, you upload your picture. Although our 3D engraving system can process almost any image file format, it is preferred you use one of the more common image formats like JPG, GIF, TIFF, BMP, or PNG.
Tip: Make sure your image is between 100kb and 5MG to ensure the best 3D engraving on your crystal.

Size: Next, choose the size of the crystal you want. The sizes available vary by shape, although most come in small, medium, and large. Tower and train crystals also offer XL, XXL, and XXXL sizes.
Tip: You will need to choose your crystal size based on the number of people or pets in your picture. Our general size rule is: Small (1 person/pet), Medium (1-2 people/pets), and Large (1-4 people/pets).

Base: Here is where you choose whether or not you want to include a light base with your crystal order. If you decide you want a light base, you can order the white lighted base for an additional $39. The light base helps to showcase your crystal by highlighting the 3D effect.

Text: You have the option of engraving text on your crystal. The free text engraving allows up to 40 characters and symbols. If you choose to engrave text, you can also choose between five fonts: Arial, Blackadder, Georgia, Monotype Corsiva, or Script Mt Bold.

Step 3: Purchase

Once you've customized your crystal, click 'Add To Cart'. Once your order is in the cart, take a moment to review the details. If you ordered a light base or included text, make sure it is listed in your shopping cart.
Tip: Double check to make sure you uploaded the correct picture, especially if you uploaded from your computer. We do not offer proofs for individual orders so your uploaded picture serves as your proof.

Step 3 is also where you will add any discount codes or gift certificates you have. If applicable, enter your code in the correct box and make sure to hit 'Apply' so the amount is take off your total.

After reviewing your cart, click the 'Checkout' button and enter your billing address, shipping address, email address, and credit card information. Once all your information is entered, you can complete your online order.


3d engraved crystal image


Let us know if our closer look at the 3D Laser Gifts ordering process helped you. If you have any additional questions about online shopping, check out our detailed FAQs. Still can't find the answer? Leave us a comment or email us at customerservice@3dlasergifts.com.

Topics: 3D Engraving, crystals, 3D Laser Gifts, 3D Crystal, closer look, crystal, ordering process, engrave, engraving, customize, online order